Shipping Guide
Newhecarim Shop will gladly pay for free Ground shipping for every order valued over $100 via FedEx,

UPS or USPS depending on the order. However, should you return an item, the cost of shipping will be deducted from your

total refund. Every item shipped out of our warehouse is fully insured by FedEx, UPS or USPS. Orders outside the 48

continental States require Second Day or Next Day Air service. APO or FPO address requires United States Postal Service

Shipment (USPS) Option. Delivery time via Ground can range from 1 to 6 business days. Please view the provided map for

transit time estimation. All items are shipped insured. Note that air and ground shipping times are measured in business

days. Next Day Saturday delivery option is available only in the United States.
You will receive a shipping

tracking number via email when your order is shipped from our warehouse.
ï‚·UPS tracking info is available

onlinehere.
ï‚·United States Postal Service shipments can be trackedhere.
ï‚·FedEx shipments can be

trackedhere.
ï‚·DHL shipments can be trackedhere.
Free Shipping
Orders that qualify for free shipping

promotions will be shipped at no cost to you via ground delivery. We do reserve the option of determining the specific

shipping method.
Returns
Return shipping charges for items not specifically covered under warranty coverage

or otherwise damaged or defective will be deducted from any refunds given.
Insurance
Newhecarim Shop provides

insurance coverage for every item we ship out.Note:You may be asked to sign for the package upon delivery.

Domestic Shipping Outside the Contiguous
Orders destined for delivery in the United States, however, outside of

the 48 Contiguous States (eg; Hawaii, Alaska, APO, and FPO addresses) will be shipped via ground delivery. APO or FPO

strictly require us to ship via the US Postal Service.

Additional Shipping Options
ï‚·Ground

Residential / Commercial: Free on all orders over $100.00 USD / $5.99 USD For Orders Under $100.00
ï‚·UPS 2 Day

Shipping: $9.99 USD
ï‚·UPS 1 Day Shipping (only for domestic U.S. orders): $24.99 USD
ï‚·UPS Next Day AM (only

for domestic U.S. orders): $55.00 USD
ï‚·Saturday Delivery (only for domestic U.S. orders): $55.00 USD

ï‚·International Shipping via UPS/USPS/DHL: Costs calculated at checkout
Shipping Restrictions
ï‚·UPS does not

deliver to PO Boxes, APO, or FPO addresses. Please select the United States Postal option for APO and FPO

addresses.
ï‚·Air and ground shipment time frames are in business days only, and exclude weekends and/or

holidays.
ï‚·Weekend deliveries are valid only if; the Next Day Air Saturday delivery option is selected, and the

package will be shipped to a domestic location.
Shipping and Delivery Problems
If a shipped order was lost

or damaged, the shipping carrier must conduct an investigation. Please contact Newhecarim Shopto initiate a tracer within

10 business days of the item shipping from our warehouse. If the package cannot be located, the shipping carrier will

process a claim for the package. Claims can take up to two weeks to process. When the carrier claims responsibility for

the loss or damage of your shipped item(s), insurance reimbursement will be issued to Jomashop, and the replacement

item(s) will be shipped out. If the item(s) is no longer available, and a similar item is rejected, Newhecarim Shopwill

gladly refund your original payment.
If there are any noticeable discrepancies with your order or if the item

delivered is the wrong item, please contact Newhecarim Shopto make any necessary corrections. Product discrepancies not

notified to Newhecarim Shopwithin 5 days may not be eligible for replacement. Please do not use items that you believe are

incorrect as it may void our ability to exchange or replace the items. For help with international shipping, please read

ourInternational Shipping Issuessection. Pleasecontact uswithin 5 days of receiving your shipment if your item is

defective. You may be asked to provide photographs of the discrepant item(s) to help us better assist you.

Packaging
In the unlikely event that goods are received with damaged packaging, such as outer boxes, cases,

instructions, manuals, etc. Newhecarim Shopreserves the right to replace the original packaging of products sold herein.

Newhecarim Shopcannot guarantee a replacement of the manufacturer’s original packaging.